How to use the service
Remote support service allows the bank representative provide fast and accurate assistance to customers by seeing their screen. To use the service, please contact our representative first at 1-800-788-4580 (Mon-Fri 6AM to 5PM PST) to get a connection code.
Bomgar is a remote support solution that allows bank representative support remotely connect to end-user systems through firewalls from their computer. Using the Bomgar, technology support personnel can access and control systems remotely.