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We provide the services you need to keep banking simple – and safe. Our team is committed to doing all we can to secure your information and making your online experience a safe one.

Secure your computer

Here are some ways you can secure your computer to help protect your information.

Equip your computer with:

  • Comprehensive spyware and virus-protection software
  • Up-to-date browser software
  • Firewall software that prevents unauthorized users from gaining access to your computer

Consider installing:

  • Anti-keylogging software that can detect hidden keystroke logging malware and encrypt the keystrokes made on your computer keyboard
  • IBM® Security Trusteer™ Rapport security software provides online fraud protection while using our site; we provide it at no charge for our customers

Be sure to download software or applications from well-known or trusted sources. You should download and install any operating system and software updates (sometimes called patches or service packs) in a timely manner.

Review additional security tips

  • Monitor your account activity
  • Checking your account activity frequently can help to detect fraud earlier

Create strong passwords

  • Avoid the use of personal information like birthday or a pet's name
  • Don't choose passwords using dictionary words, names or parts of names, phone numbers, dates, etc.
  • Choose passwords that aren't easy to guess
  • Never share them or write them down
  • Choose a different password for each account. For example, using the same password on bank accounts and social media may increase risk of identity theft or fraud
  • Create passwords according to the website requirements

Browse safely

  • To help ensure you're on the real Bank of Hope site before you sign in, check your browser bar to ensure it says:
  • Ensure proper security settings are in place like up-to-date antivirus software as well as updated applications and operating systems
  • Be cautious about downloading applications. Only install applications that come from trusted, well-known sites
  • Understand the risks of using public or free Wi-Fi and sending information over unprotected connections
  • Turn on the browser's pop-up blocker
  • Avoid accessing financial accounts from multiple computers or devices
  • Never proceed with processing an online shopping transaction if a certificate error is received. If multiple errors occur and the transaction can't be completed, consider calling the company or finding another company that offers the same product.
  • Don't select “remember passwords”. If this is chosen, anyone with access to your computer can sign-in as you.
  • Don't allow websites to keep credit or debit card information

Be smart about social networks

  • Think before you share personal information. Don't share what you don't want to be forwarded or seen by the public
  • Resist the temptation to post out-of-town plans, “check in” at physical locations or post vacation photos while you are away from home
  • Avoid posting photos that reveal an address or a specific location
  • Set privacy settings to allow only friends to see content
  • Only accept requests from actual friends

Additional Resources