Online Security

We provide the services you need to keep banking simple – and safe.
Our team is committed to doing all we can to secure your information and making your online experience a safe one.

Secure Your Computer

Here are some ways you can secure your computer to help protect your information.

Equip Your Computer With:

• Comprehensive spyware and virus-protection software
• Up-to-date browser software
• Firewall software that prevents unauthorized users from gaining access to your computer

Consider Installing:

• Anti-keylogging software that can detect hidden keystroke logging malware and encrypt the keystrokes made on your computer keyboard

Be sure to download software or applications from well-known or trusted sources. You should download and install any operating system and software updates (sometimes called patches or service packs) in a timely manner.

Review Additional Security Tips

• Monitor your account activity
• Checking your account activity frequently can help to detect fraud earlier

Create Strong Passwords

• Avoid the use of personal information like birthday or a pet's name
• Don't choose passwords using dictionary words, names or parts of names, phone numbers, dates, etc.
• Choose passwords that aren't easy to guess
• Never share them or write them down
• Choose a different password for each account. For example, using the same password on bank accounts and social media may increase risk of identity theft or fraud
• Create passwords according to the website requirements

Browse Safely

• To help ensure you're on the real Bank of Hope site before you sign in, check your browser bar to ensure it says
  
  •  https://www.bankofhope.com
  •  Lock Icon
• Ensure proper security settings are in place like up-to-date antivirus software as well as updated applications and operating systems
• Be cautious about downloading applications. Only install applications that come from trusted, well-known sites
• Understand the risks of using public or free Wi-Fi and sending information over unprotected connections
• Turn on the browser's pop-up blocker
• Avoid accessing financial accounts from multiple computers or devices
• Never proceed with processing an online shopping transaction if a certificate error is received. If multiple errors occur and
  the transaction can't be completed, consider calling the company or finding another company that offers the same product.
• Don't select “remember passwords”. If this is chosen, anyone with access to your computer can sign-in as you.
• Don't allow websites to keep credit or debit card information

Be Smart About Social Networks

• Think before you share personal information. Don't share what you don't want to be forwarded or seen by the public
• Resist the temptation to post out-of-town plans, “check in” at physical locations or post vacation photos while you are away from home
• Avoid posting photos that reveal an address or a specific location
• Set privacy settings to allow only friends to see content
• Only accept requests from actual friends

Additional Resources

• Recovering from Identity Theft
  
• Identity Theft Resource Center
  
• National Cyber Security Alliance
  
• FTC Online Security Tips