FDIC-Insured - Backed by the full faith and credit of the U.S. Government
  1. Bank of Hope Personal Clickswitch

What is ClickSWITCH?

ClickSWITCH is an online service that helps you securely and conveniently switch your direct deposits
and automatic payments from your old account to your Bank of Hope account through digital banking.

Move Direct Deposits

 

  • Paychecks
  • Social Security Benefits
  • Dividend from Investment Accounts
Set-Up Recurring Payments
  • Cell Phone
  • Car Loan Payment
  • Utility Bills

ClickSWITCH makes it easy!

Get started with these simple steps:

  1. Gather your direct deposit and automatic payment information. A recent bank statement is a great way to identify this information.
  2. Log into Online Banking.
  3. From the Services menu, select the "Switch Direct Deposits / Payments" button to get started.

Set-up typically takes about 90 seconds, and most switches are complete with 5-15 business days.
Your ClickSWITCH dashboard will help you track progress!

 

Bank of Hope ClickSWITCH FAQs

 

ClickSWITCH is an automated account switching solution that makes it easy for you to quickly and securely switch your recurring direct deposits and automatic payments from your previous financial institution account to your new Bank of Hope account.

 

 

 

ClickSWITCH removes the hassle of contacting all of your billers and depositors to inform them of your new account information. Simply enter your payment and direct deposit information, submit the switch request, and ClickSWITCH will take care of the rest. You can monitor the progress through your dashboard.

 

 

 

Yes. ClickSWITCH uses advanced encryption technology and security protocols to protect your personal information.

 

 

Customer Contact Center

1-855-325-2226

 

Hours (PST)

Monday to Friday: 5:30 AM – 6:00 PM
Saturday: 6:00 AM – 1:00 PM

 

You will need information about your automatic payments and direct deposits. A recent account statement is often a good source for this information.

 

 

 

An automatic payment is a recurring payment automatically withdrawn from your account, such as utility bills, insurance premiums, or loan payments.

 

 

A direct deposit is a payment deposited directly into your account, such as payroll, government benefits, or investment income.

 

 

Most switch requests can be completed in less than 90 seconds.

 

 

Switch requests are generally processed and sent within 24 hours after submission.

 

 

Most automatic payment and direct deposit switches are completed within 5-15 business days after the receiving company receives the request.

 

 

If a switch status shows "Completed," no additional action is typically required. If a switch remains in "Mailed" status for more than 15 business days, you may wish to contact the company directly.

 

 

Companies require specific information to verify your identity and update your account information accurately.

 

 

If the company is not already listed in the ClickSWITCH system, use the address shown on your statement, payment confirmation, or the company's website.

 

 

You can save your switch request and return later to complete it once you have the necessary information.

 

 

You can check the status of each switch on your ClickSWITCH dashboard. Completed switches will display a "Completed" status.

 

 

You can log in at any time and submit additional switch requests.

 

 

We recommend keeping sufficient funds in your previous account until the switch status changes to "Completed."

 

 

We recommend keeping enough funds in your previous account to cover payments until all switches are marked as "Completed."

 

 

"Action Needed" indicates that additional steps may be required to complete the switch. Details can be viewed within your ClickSWITCH account.

 

 

Yes, if you provided an email address and opted in to receive notifications. Otherwise, you can log in to ClickSWITCH to view status updates.

 

 

ClickSWITCH can help identify recurring automatic payments, but non-recurring bill payments must be set up separately through your new account.

 

 

Please contact the Customer Contact Center for assistance.

Customer Contact Center
1-855-325-2226

Hours (PST)

  • Monday to Friday: 5:30 AM – 6:00 PM
  • Saturday: 6:00 AM – 1:00 PM

 

Spend Securely with Your VISA® Debit Card

Safe and Simple Digital Banking At Your Fingertips

Open an Account Online in 3 Easy Steps

To open an account, you must be a U.S. citizen or a legal resident.

1
Apply Online

Complete our quick online application, and we’ll ask for some personal details as required by law to verify your identity and protect against fraud.

2
Sign Agreements

Next, you’ll review and sign the agreements—just the legal stuff that makes your new account official.

3
Make a Deposit

Then, transfer money into your new account and enroll in online banking.

I’d prefer to Make an Appointment to Open an Account with a Care Team member.

Want to Connect?

Phone Us

Mon-Fri: 5:30 am - 6:00 pm (PST)
Sat: 6:00 am - 1:00 pm (PST)

1-855-325-2226

Email Us

A team member will be in touch shortly.

Email Us

Visit us

Please find a branch near you.
(Closed Sundays and Holidays)

Find a Branch

Disclaimer

1ATM access through Bank of Hope, Allpoint®, and MoneyPass® networks is provided at no charge. Fees may apply for transactions conducted through other ATM networks and may vary depending on the network provider.