Customer Feedback

At Bank of Hope, we pride ourselves on customer satisfaction and are constantly looking for new ways to meet your needs. If you have suggestions, ideas, or comments, we hope you'll share them with us here.

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Please contact below respective departments during our business hours to speak with bank representative.

Customer Call Center

  • (888) 811-6272
  • Mon-Fri: 5:30 am - 6:00 pm (PST)
  • Sat: 6:00 am - 1:00 pm (PST)

Treasury Management

  • (800) 788-4580
  • Mon-Fri: 6:00 am - 5:00 pm (PST)

Mobile Banking

  • (866) 290-9000
  • Mon-Fri: 8:00 am - 6:00 pm (PST)

Lost/Stolen ATM/Debit Card

  • (800) 472-3272
  • (24/7)

Retail Online Banking

  • (855) 325-2226
  • Mon-Fri: 8:00 am - 6:00 pm (PST)

Credit Card

  • (888) 464-4330
  • (24/7)

Telephone Banking

  • (888) 811-6272
  • (24/7)

Lost/Stolen Credit Card

  • (706) 494-3602 or (888) 464-4330
  • (24/7)

Experiencing Accessibility Issues?

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Company Headquarters

3200 Wilshire Blvd., Suite 1400
Los Angeles, CA 90010

Phone: (213) 639-1700

Business Hours

Mon-Thu: 8:30 am - 5:30 pm (PST)
Fri: 9:00 am - 6:00 pm (PST)

Location of Centralized Service of Legal Process

3200 Wilshire Blvd., Suite 1400
Los Angeles, CA 90010

Phone: (213) 639-1700

Business Hours

Mon-Thu: 8:30 am - 5:30 pm (PST)
Fri: 9:00 am - 6:00 pm (PST)